@book { DieProcurementBalancedScorecardalsInstrumentdesPersonalcontrollings, title = "Die Procurement Balanced Scorecard als Instrument des Personalcontrollings", author = "Alexander {Kropff}", year = "2009", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783640384792", url = "https://www.hausarbeiten.de/document/132964" }