@book { NewPublicManagementNPModerDieKrisealsChance, title = "New Public Management (NPM) oder Die Krise als Chance?", author = "Klaudia Gabriele {Geisler}", year = "2009", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783640507740", url = "https://www.hausarbeiten.de/document/141033" }