@book { KundenintegrationBedeutungimRahmenvonradikalenInnovationen, title = "Kundenintegration – Bedeutung im Rahmen von radikalen Innovationen", author = "Benjamin {Gruna et al.}", year = "2009", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783640516292", url = "https://www.hausarbeiten.de/document/142076" }