@book { StrategischeControllingInstrumenteDieBalancedScorecard, title = "Strategische Controlling-Instrumente: Die Balanced Scorecard", author = "Markus {Groß}", year = "2011", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783640809530", url = "https://www.hausarbeiten.de/document/164281" }