@book { WissensmanagementinderffentlichenVerwaltung,
    title = "Wissensmanagement in der öffentlichen Verwaltung",
    author = "Mandy {Linke}",
    year = "2011",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783640949670",
    url = "https://www.hausarbeiten.de/document/174426"
}