@book { MethodendesWissensmanagements,
    title = "Methoden des Wissensmanagements",
    author = "Liana {Klikics}",
    year = "2011",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783640986637",
    url = "https://www.hausarbeiten.de/document/177163"
}