@book { CaseManagementinsterreichischenKrankenanstalten,
    title = "Case Management in österreichischen Krankenanstalten",
    author = "Susanna {Gottwald}",
    year = "2011",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783656077749",
    url = "https://www.hausarbeiten.de/document/183503"
}