@book { ManagingEmotionsinProjectEnvironments,
    title = "Managing Emotions in Project Environments",
    author = "Eddie {Fisher}",
    year = "2012",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783656223177",
    url = "https://www.hausarbeiten.de/document/196329"
}