@book { MiteinanderRedenDasKommunikationsmodellnachFriedemannSchulzvonThun,
    title = "Miteinander Reden. Das Kommunikationsmodell nach Friedemann Schulz von Thun  ",
    author = "Lukas {Geiger}",
    year = "2012",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783656283874",
    url = "https://www.hausarbeiten.de/document/201933"
}