@book { BusinessProcessReengineering,
    title = "Business Process Reengineering",
    author = "Markus {Slamanig}",
    year = "2004",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783638286503",
    url = "https://www.hausarbeiten.de/document/26252"
}