@book { UnderstandingtherolesofOperationsManagementandtheimportanceofmanagingqualityImplementStrategicQualityChangeandevaluatingitswiderimplications,
    title = "Understanding the roles of Operations Management and the importance of managing quality. Implement Strategic Quality Change and evaluating its wider implications",
    author = "Maxim {Weinmann}",
    year = "2016",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    url = "https://www.hausarbeiten.de/document/315825"
}