@book { MobbingKonflikteamArbeitsplatz,
    title = "Mobbing – Konflikte am Arbeitsplatz?",
    author = "Mario {Albrecht}",
    year = "2005",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783638387651",
    url = "https://www.hausarbeiten.de/document/40191"
}