@book { ExternesBenchmarkingalsInstrumentdesstrategischenControlling, title = "Externes Benchmarking als Instrument des strategischen Controlling", author = "Karina {Boldyreva}", year = "2005", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783638428668", url = "https://m.hausarbeiten.de/document/45467" }