@book { MitarbeiterfluktuationRetentionmanagementundHandlungsempfehlungen, title = "Mitarbeiterfluktuation, Retentionmanagement und Handlungsempfehlungen", author = "Sandra {Waldeyer}", year = "2019", publisher = "GRIN Verlag", address = "München, Germany", url = "https://www.hausarbeiten.de/document/456314" }