@book { DieBalancedScorecardMglichkeitenundGrenzenfrdasPflegemanagement,
    title = "Die Balanced Scorecard, Möglichkeiten und Grenzen für das Pflegemanagement",
    author = "Andrea {Hopmann}",
    year = "2006",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783638505437",
    url = "https://www.hausarbeiten.de/document/55650"
}