@book { LeadUserundihrPotentialfrUnternehmen, title = "Lead User und ihr Potential für Unternehmen", author = "Ursula {Hertlein}", year = "2006", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783638551793", url = "https://www.hausarbeiten.de/document/61810" }