@book { KrisendurchKommunikation,
    title = "Krisen durch Kommunikation?",
    author = "Sascha {Vogt}",
    year = "2007",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783638873741",
    url = "https://www.hausarbeiten.de/document/80737"
}