@book { KaizenLeanManagementundProzessmanagementEineErfolgsstory,
    title = "Kaizen, Lean Management und Prozessmanagement. Eine Erfolgsstory?",
    author = "Markus {Kohlstedde}",
    year = "2007",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    doi = "10.3239/9783638862608",
    url = "https://www.hausarbeiten.de/document/81561"
}