@book { ExterneUnternehmensPRimWorldWideWeb, title = "Externe Unternehmens-PR im World Wide Web", author = "Kerstin {Radke}", year = "2002", publisher = "GRIN Verlag", address = "München, Germany", doi = "10.3239/9783638157414", url = "https://www.hausarbeiten.de/document/8900" }