@book { HateSpeechMerkmaleundHerausforderungenfrdiePR,
    title = "Hate Speech. Merkmale und Herausforderungen für die PR",
    author = "Sebastian {Kattler}",
    year = "2020",
    publisher = "GRIN Verlag",
    address = "München, Germany",
    url = "https://www.hausarbeiten.de/document/913842"
}